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Privacy Policy

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Shingu Shoko, Ltd. (hereinafter referred to as “we/our/us”) complies with the “Act on the Protection of Personal Information” and other regulations, has established internal rules and systems regarding personal information, has formulated the following privacy policy, and ensures that all of our employees engaged in business activities are familiarized with and thoroughly understand the policy and handle customers’ personal information appropriately. We will handle customers’ personal information in an appropriate manner.

1.Acquisition of Personal Information

When acquiring personal information, we will do so in a lawful and fair manner, and will clearly state or notify the person concerned of the purposes for which the personal information will be used, or publicize such information on our website.

2.Purpose of Use of Personal Information

Unless otherwise notified, we will use personal information for the following purposes

  1. (1)To provide customers with products and services related to the following businesses (*) handled by the Company
  2. (2)To properly execute contracts with the Company, such as business negotiations and meetings with customers
  3. (3)To introduce and inform customers of various events and campaigns, distribution of e-mail newsletters, and other information that the Company believes will be beneficial to customers.
  4. (4)To create statistical data analyzing customer trends, satisfaction levels, etc.
  5. (5)To develop new products and services
  6. (6)To ship and deliver products
  7. (7)To respond to customer inquiries
  8. (8)To provide employment information, etc., to job applicants, to contact them, and to consider and decide on employment
  9. (9)To conduct recruitment within the Company, personnel and safety management of employees (including retirees) after employment, and related operations
  10. (10)To conduct business, send materials, and communicate with shareholders based on the relationship between shareholders and the Company
  11. (11)For other operations related to each of the preceding items

(*) Businesses handled by our Company

  • Sales of lumber, sawn lumber, plywood and other general products
  • Manufacture of lumber, laminated wood and other wood products, and wood preservative treatment
  • Development, design, manufacture and sale of equipment and tools for forestry, agriculture, civil engineering, construction, gardening and snow removal
  • Development, design, manufacture, and sales of wood processing equipment, industrial cutting equipment, and industrial transport vehicles
  • Development, design, manufacture, and sale of air-conditioning and heating equipment
  • Management of forests
  • Construction business and manufacture and sale of building materials
  • Development, design, manufacture and sale of nursing homes and nursing care equipment
  • Leasing of real estate
  • Business incidental to each of the aforementioned businesses

3.Provision of Personal Data to Third Parties

We will not provide personal data to third parties without the prior consent of the individual, except as otherwise provided by law.

4.Joint Use of Personal Data

We may jointly use your personal data as follows

  1. (1)Items of personal data to be shared
    Address, name, telephone number, e-mail address, product purchase history
  2. (2)Scope of joint use
    Our affiliated companies and dealers who have sales contracts with us.
  3. (3)Purpose of use by the parties
    As described in 2. above
  4. (4)Name of the person responsible for the management of the relevant personal data
    Shingu Shoko, Ltd.

5.Consignment of Personal Data

In the event that we entrust personal data of our customers to a third party, we will examine the appropriateness of such entrustment in light of the security control measures taken by such third party, and will provide appropriate supervision to the entrusted party.

6.Security Control Measures for Personal Data

The Company shall establish internal regulations and take safety measures to prevent unauthorized access to, leakage, loss, or damage of customers’ personal data.

7.Response to Requests for Disclosure of Personal Data

If a customer requests disclosure, correction, addition, deletion, or suspension of use of his/her personal data in our possession, we will respond appropriately after confirming the identity of the customer.

8.Review of Handling of Personal Information

We will strive to accurately respond to changes in the social environment regarding the handling of personal information. In addition, we may change the handling of personal information as necessary. In such cases, the Company will announce such changes on its website.

9.Inquiries

If you have any questions regarding our handling of personal information, please contact us at the following address.
Shingu Shoko, ltd.
Shingu Bldg 5F, 2-4-2 Toyo, Koto-ku, Tokyo, 135-0016, Japan
TEL 03-3649-7132

10.Use of Information Collection Module

Our website uses cookies. Through cookies, etc., this service obtains access information, browsing information, etc., from users of this service. The information obtained through cookies, etc. (hereinafter referred to as “cookie information”) does not contain information that can independently identify and specify the user himself/herself.

Please refer to the following for information on the contents of cookies, etc. used in this service.

Name of cookies, etc.DestinationInformation to be obtainedPurpose of use
Google AnalyticsGoogle Inc.Number of visits to the site, time spent on each page, IP address, browser information, device information, etc.To improve this service and to provide a service more suited to the interests and needs of users by understanding how this service is used.

※For details of data handling in Google Analytics, please click here.
ClarityMicrosoft CorporationUser click locations, heat maps of scroll rates, etc.To understand the usage of the Service in order to improve the Service, and to understand the interests and needs of users.